Working with

Library Coordinator – Home Library Service Permanent Full Time Opportunity

Level 3 - General Officers Stream - SAMSOAThe City of Mitcham is a 'place where people choose to work'. We have taken our staff through an exciting journey enhancing our Culture Brand, which supports our purpose of building a great community.The RoleThe provision of responsive, efficient, empathetic and innovative home library services and the management of a team of library volunteers are at the heart of this role. You will have a high level of digital literacy and a genuine enthusiasm for assisting our customers to meet their information, entertainment and education needs using a wide range of resources. You will be creative, innovative and flexible and readily accommodate change.You will have the following experience and knowledgeA qualification in library and information management or equivalent and eligibility for Associate or Library Technician membership of the Australian Library and Information Association (ALIA) – highly desirable.Demonstrated experience in a customer service environment along with a sound knowledge of the principles and practices underpinning quality customer service – essential.Demonstrated understanding the needs of housebound customers including the aged and people with disabilities – highly desirable.Experience in the coordination of volunteers – highly desirable.Knowledge of reference and information resources, the internet and online databases - essential.Highly self-motivated with the ability to establish credibility, build and foster relationships, and gain the confidence of a wide range of people from diverse backgrounds – High-level verbal and written communication skills with the ability to negotiate, guide and motivate individuals – High level of digital literacy with a wide range of technologies – essential.Experience working in a public library – highly desirable.The RewardThis is your opportunity to be part of a dynamic team focused on delivering quality services and positive customer experience outcomes to our community.Please provide a resume and a cover letter of up to 2 pages introducing yourself and outlining your experience, knowledge and personal capabilities relevant to the role (refer Section 3 of the Position Profile for full details).PP Library Coordinator 60000 AUD Australia - SA Adelaide

Library Coordinator - Home Library Service Permanent Full Time Opportunity

Level 3 - General Officers Stream - SAMSOA

The City of Mitcham is a 'place where people choose to work'. We have taken our staff through an exciting journey enhancing our Culture Brand, which supports our purpose of building a great community.

The Role

The provision of responsive, efficient, empathetic and innovative home library services and the management of a team of library volunteers are at the heart of this role. You will have a high level of digital literacy and a genuine enthusiasm for assisting our customers to meet their information, entertainment and education needs using a wide range of resources. You will be creative, innovative and flexible and readily accommodate change.

You will have the following experience and knowledge

  • A qualification in library and information management or equivalent and eligibility for Associate or Library Technician membership of the Australian Library and Information Association (ALIA) – highly desirable.
  • Demonstrated experience in a customer service environment along with a sound knowledge of the principles and practices underpinning quality customer service – essential.
  • Demonstrated understanding the needs of housebound customers including the aged and people with disabilities – highly desirable.
  • Experience in the coordination of volunteers – highly desirable.
  • Knowledge of reference and information resources, the internet and online databases - essential.
  • Highly self-motivated with the ability to establish credibility, build and foster relationships, and gain the confidence of a wide range of people from diverse backgrounds –
  • High-level verbal and written communication skills with the ability to negotiate, guide and motivate individuals –
  • High level of digital literacy with a wide range of technologies – essential.
  • Experience working in a public library – highly desirable.

The Reward

This is your opportunity to be part of a dynamic team focused on delivering quality services and positive customer experience outcomes to our community.

Please provide a resume and a cover letter of up to 2 pages introducing yourself and outlining your experience, knowledge and personal capabilities relevant to the role (refer Section 3 of the Position Profile for full details).

 

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Andree Brett, Team Leader, Library Customer Services on 8372 8236. 

Applications close Wednesday 22 January 2020